Tobias is the man with the plan and the vision for Rafco. Serving as President since 2000, his personal and business philosophies are the driving force behind our company’s mission—and how we conduct business every day. Tobias realizes that determination and hard work are the core components behind our ability to provide exceptional service. And he’s well aware that, when it involves managing properties and client needs, there’s no task too big or too small. In addition, he prides himself on his keen grasp of utilizing the latest technologies to enhance safety, security, service and efficiency for all Rafco clients.
Tobias is a native St. Louisan, and currently resides here with his wife Tina and two children. He is a graduate of Lake Forest College in Illinois with a business degree.
"Our clients have so much invested in their properties. They need a management company like Rafco who recognizes and respects that commitment, and will also invest in their property in much the same way.”
During her tenure with Rafco, Tina has accumulated nearly 10 years of experience in real estate management and earned her designation as a Certified Property Manager (CPM) through the Institute of Real Estate Management (IREM) professional association. As Senior Vice President, she plays an integral role in developing and maintaining our team of professionals—all the managers, engineers, technicians and cleaners who interact with and take care of Rafco clients every day. Tina’s not only proud of the level of knowledge, experience and genuine care shared by each employee, she recognizes this front-line team is the key to fulfilling our main mission: to provide exceptional services for exceptional properties.
Tina is a graduate of Lake Forest College in Illinois, and also holds an advanced degree from St. Louis University. Outside the office, Tina’s two children help keep her active and busy. Given her strong passion for education, she’s involved as well with several local non-profits such as Ready Readers and Children's Education Alliance of Missouri.
“Every day, we strive to build client relationships for the long-term. That’s why everyone on Rafco’s team is 100% dedicated to delivering not just ordinary service, but service that goes ‘above and beyond’.”
Boasting more than 25 years of experience in asset and commercial management, marketing and leasing, as well as facility consulting, Lena brings impressive and in-depth expertise to Rafco as lead for our Commercial Management Team. In fact, her wide-ranging knowledge of operations, finance, negotiations, lease administration and capital projects distinguish her among other professionals in the St. Louis commercial management market. Serving with Rafco since 2009, Lena also possesses a broad understanding of the critical issues most relevant to her clients, allowing her to easily shift between commercial, office, retail, medical and residential properties.
Outside of work, Lena is an avid St. Louis Cardinals Baseball fan, and loves spending time with her family or working out.
“Our clients have come to expect exceptional service from Rafco. So we put a team of experienced and committed professionals on the job—backed by the best technologies—to deliver every day for our clients.”
Cheryl has been in the area of manufacturing accounting since 1994. Cheryl has worked extensively in the global automotive supply sector and then spent 6 years at Mississippi Lime as a Financial Analyst for the St. Genevieve Plant. Her greatest professional achievement has been her varied experience in all areas of accounting, purchasing, leadership and human resources. Her teams depend on her for accounting guidance and training not only in areas of accounting but day-to-day business operations.
At Rafco she ensures that she and her team are continually learning and improving. Her primary role is to oversee the financial landscape for the company’s business units as well as our clients. Cheryl’s leadership and management expertise are integral in Rafco’s strategic planning and provide managers with additional support and guidance.
Cheryl enjoys traveling, and being with her family. She has three children, Sarah, Daniel and Samuel.
“My focus is on ensuring transparency and accountability to each and every one of our clients, and delivering in a timely manner.”
A long-time management pro, Rob joined Rafco in 2010 and boasts nearly 30 years of construction and management experience with the bulk of his construction career spent as a custom homebuilder. That depth of experience and technical knowledge, in fact, serves him particularly well in performing property management and specializing in our high-end condominium associations and lofts. As a Senior Property Manager, Rob leads our Community Association business group. Rob is 100% dedicated to exceeding the expectations of our clients—from management and maintenance and financial reporting, to repairs, renovations and major construction projects.
Rob is a native and lifelong resident of St. Louis, with the exception of attending Tulane University to earn his bachelor’s degree in Civil Engineering.
“My management style is to take care of business in a straightforward, timely and transparent manner. Effective communication is always the key.”
As Operations Manager, Matt drives our company’s proactive, “above and beyond” approach to maintenance and building systems management. He initiates, manages and follows up on every Rafco client service request, emergency call as well as routine inspections—all to ensure the work is performed correctly and on time. To provide “Class A” service for our clients 24/7, he successfully coordinates support and services from dozens of Rafco Preferred Vendors year-round.
Matt joined Rafco toward the beginning of 2011, bringing with him five years of operational experience and the expertise to offer a solution to nearly every challenge or issue. He has also earned his bachelor’s degree in Finance and Real Estate. During his free time, he enjoys honing his skill at the barbecue grill.
“No job’s too small…no problem’s too big to manage…and no detail is left unattended. That’s how we deliver a level of service that sets us apart.”
As Office Manager for both Rafco and Rafco Clean, Sara brings a highly organized and detail-oriented approach to our company’s office environment, planning, scheduling and task completion. Though trained and educated as a professional scientist, she has transferred her analytical, project management, and database expertise—all essential skills in administering the internal processes needed to handle over three million combined square feet serviced by Rafco and Rafco Clean. In addition, her strong interpersonal and organizational skills make her the ultimate multitasker.
Sara recently relocated to the St. Louis area, and resides here with her husband Peter and baby boy. Away from the office, she enjoys the city parks, St. Louis Zoo and visiting with family.
“There is always a solution. We find them every day for our customers.”
Judging by the numbers alone, Andre has proven himself to be a valuable asset to Rafco Clean—and essential to our growth and success. Including over 12 years with Rafco, he has accrued 20 years of experience in the janitorial field. As Operations Manager for our company, he’s responsible for over two million square feet of cleaning in the St. Louis area. That’s why Andre’s number one priority is making extraordinary cleaning an everyday experience for all clients. He’s also proud of the can-do attitude, professional work ethic, and diverse cleaning experience our employees bring to Rafco’s newest service line.
Beyond cleaning services, Andre’s additional day-to-day responsibilities include maintenance and operations. He currently resides in North St. Louis County with his wife and two daughters.
“To make a real difference, it takes consistency and performing to a higher standard than your competition. I think that’s the sign of a real professional.”
Brian Gerkens is the Division Manager for Rafco Clean. He Brings over 24 years of contract cleaning management experience specializing in managing million square foot plus cleaning contracts in Saint Louis and throughout the United States such as the Thomas Eagleton Courthouse, State Department, Pentagon, Norfolk Naval Base, Department of Energy and many more. Brian received the designation of RBSM (Registered Building Services Manager) from the Building Service Contractors Association in 1998 and brings an extensive knowledge of cleaning practices, procedures and customer service to all Rafco Clean accounts. His team mentality approach fosters an environment that makes all employees not only love their job but also the clients they clean for.
Lifelong resident of West County, Brian has two grown children and two grandchildren. He enjoys spending time outdoors whether it’s working in his yard, camping, remodeling homes or restoring classic cars.
“My philosophy is: there’s no such thing as ‘good enough’ when it comes to doing a job right.”
With over 150 years of combined experience under our tool belts, Rafco’s field staff is comprised of maintenance and building engineers, technicians and other highly skilled professionals. Each staff member is cross-trained on all Rafco managed properties, ensuring that our customers’ needs are always met. Our team never stops learning.
In addition, Rafco field staff participates in on-going monthly safety and technical training. Rafco uses the latest technology, techniques, and tools to deliver superior service.
All Rafco building engineers do the same thing everyday—making sure that each job is done right, the first time.